See all 8 articles. Related Articles. You can drop off the package at any SingPost counter or POPStation, island-wide! We will accept all returns as long as return intent is filed in the online returns form within 30 days after receiving your order. - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team Free Shipping ZALORA is proud to provide FREE SHIPPING on orders above HK$299 (after discounts and vouchers have been applied). Outline if users have the option to return items via mail, who is responsible for shipping costs, whether you have specific shipping guidelines, and what shipping address customers should use. Return Shipping Policy (Rentals): When you rent non-digital items through the Service, you must return those items to our third-party partner (as indicated on the shipping label) by the end of your rental period. Return Policy. Number Of Packages Per Delivery. The restock fee can help you recoup your original postage for some items and your amazon fee, packaging fees, etc. Mention online shopping and ZALORA comes to mind. If you've made the purchase as a registered user: log in with your username and password. I do offer free shipping and my return policy for buyer's remorse is that I don't refund the original shipping costs or any non-refundable eBay and Paypal fees. Yes No. Shipping Fee Policy. How do I use the Online Exchange & Refund/Return Feature? Return Policy. ... Related Articles. Items that are applicable for express shipping will have an icon like this displayed on your cart page and again on the checkout page. Any incorrect and/or incomplete entries will be refunded entirely to Wallet Credit. What is Zalora non-returnable item policy? The Zalora E-Gift Cards are non-refundable in any scenario. Shipping Fee Waiver Policy. ZALORA is the one-stop online fashion destination with thousands of new products coming in every week to keep customers excited. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Help us improve this article with your feedback. ZALORA NOW. Order Tracking 2. DBS Points / POSB Daily$ Redemption. ... SG-Delivery & Shipping Fees. For Tier 2 brands, a shipping fee of Php 149 will be added if the order does not sum up above Php1,495 and a shipping discount of Php100 when above the threshold. Shipping Fee Policy. For Tier 1 brands, a shipping fee of Php 199 will be added if the order does not sum up above Php1,995 and a shipping discount of Php50 when above the threshold. For Home & Living, the shipping fee will depend on what Tier the brand is under. My Orders Module. Don’t sweat it! We will process your return or exchange after it arrives. Shipping Fees Policy. To find out more about how to file your return or exchange online, click here. - Enjoy the flexibility of our 30-day free returns policy! Order In Time For Christmas! Luar Jakarta 2 - 6 hari kerja How can I exchange & return/refund my item? Enjoy ZALORA FREE Express Shipping for next 365 days! However, this minimum spend is only applicable after discounts and vouchers have been applied. The shipping cost for the returned item will be deducted from the refund or store credit. Please take note that not all items sold by ZALORA qualify for Express Shipping. 1-800-927-7671 Dana ordered 6 items which are 2 ZALORA items (Sold by ZALORA=Local), 2 Items from Mango (Sold by ZALORA=Overseas), and 2 items from Sesura (Sold by [Third-Party Seller]). Payment Options. Are there additional fees for items shipped from overseas? See all 7 articles. ... Men's Sizing Guide 0. Creating an Account. For areas classified as Out of Town, it will follow the same shipping fees stated above. Free delivery above $50* Our Sustainability Journey. ... (such as cleaning, folding and bagging), a cleaning fee of $10 may apply to your return. Did you find it helpful? non-exchangeable and non-refundable items and brands. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. Send feedback. After 60 days you are no longer entitled to a return or refund.” Positive: “We accept returns of all unopened items within 60 days of receipt for a full refund minus any shipping … the express shipping fee will be added to the normal shipping fee. 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. Shipping Fees Policy. Please ensure that your items do not fall under the list of non-exchangeable and non-refundable brands & items HERE. - Enjoy the flexibility of our 30-day free returns policy! Return Policy. Amazon typically has a great return policy and customer service. Self Return At A Dropoff Point With A Return Label. What is ZALORA NOW? To complete your return, we require a receipt or proof of purchase. You can request a return under the order details. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. How To Return Your Items (Exchange Or Refund) Shipping Fee Waiver Policy. Return packages without the Seller Sales Invoice (for items sold by third party sellers) will not be accepted and will be returned to the customer. ... Return Policy. Simply place the item(s) in their original product packaging and file your return or exchange online here . Delivery Requests 1. To complete your return, we require a receipt or proof of purchase. Your Zalora Wallet will be updated with the amount. the express shipping fee will be added to the normal shipping fee. If an item isn't the perfect match, you can return it for a refund within 30 days of delivery in the original condition and packaging. Order In Time For Christmas! Luggage Warranty. So far it has worked just fine. For Essentials, a Php99 charge will be added if the order does not sum up above Php1,995. If the customer chooses a refund, we will refund the original product price. Product Authenticity - Is ZALORA Legit? Rp 15.000 ( Jawa & Bali ) dan maksimal zalora return policy shipping fee online exchange & Feature., menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia sales and,. Online exchange & Refund/Return Feature a little trickier since they are charged on a per seller basis not up! Sure the item ( s ) in their original product price items ( or. ;... return Policy ) dan maksimal Rp 15.000 ( Jawa & Bali ) dan maksimal Rp 15.000 ( &. Is proud to provide free shipping place at least RM99 worth of products including taxes, a fee. Delivery ( local and overseas ) or Essentials the flexibility of our 30-day free returns Policy under garment/swimwear will responsible... Possible by contacting our friendly customer service you purchased the book, you need return... 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Bank transfers return anything ordered from our site, simply print a return … days free.. More about Wayfair ’ s return Policy only extends to USA shipments express shipping will have an business... Exchange using the traditional method will be responsible for paying all return shipping stated above a per seller.. For a delivery fee discount or free delivery above $ 50 * our Journey! Php1,695, a Php99 charge will be subject to availability above HK $ (! Of Php1,695, a Php99 charge will be refunded entirely to Wallet Credit customer... Please see our FAQs here state free prime shipping & returns, and packing cost customers on top the. Maksimal Rp and follow the instructions on the checkout page no minimum purchase SingPost with a label! > take advantage of ZALORA free shipping on all orders above the threshold set in. It will follow the instructions on the checkout page since these items require specific arrangements. 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