Retrieve your username. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. 02 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Do not forcefully pull out the ice maker as it can damage the lining of the refrigerator and the ice maker itself. You may need to use a pair of pliers for this. This includes coverage of any defects which arise with normal use of the product. You mean the ice maker fill tube that comes down from the top and pours water into the ice maker tray is freezing up? The easiest way to remove ice from a freezer is to unplug it, or turn it off temporarily, wait for the ice to melt, and then use a plastic spatula or a wooden spoon to remove the ice. All rights reserved (About Us). 2023 Cox Media Group. Additionally, an alarm may sound if the temperature in the refrigerator rises too high, indicating an issue with its thermostat. Twitter (@danwroc). Save products you love, products you own and much more! The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. So the water dispenser and ice maker run off the same source (one connection on the fridge). A woman shops for refrigerators at a store in New York July 28, 2010. Get Notified About Each Recall via Email. The refrigerators were sold at Lowes, Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1,200 and $4,300. This Frigidaire portable ice maker can produce up to 26 lbs. If you own one of the affected models within the specified serial code ranges, you should immediately stop using the refrigerator icemaker, empty the ice bucket, and contact Electrolux. I changed the housing assembly and steamed the ice away. If the motor tests okay, the issue may be with the on/off switch. The payment for your account couldn't be processed or you've canceled your account with us. Diagnose and repair your appliance as quickly as possible. Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov. Furthermore, the warranty does not cover shipping and handling expenses. A "Gen 1 Ice Maker" is an ice maker module that: Is mounted in the refrigerator compartment, Dispenses ice through the refrigerator door, Creates ice cubes by cooling water to below freezing by means of liquid coolant circulating through metal "fingers" inserted vertically into cup-shape molds filled with water, and Produces cylindrical ice cubes. If it is, turn it 45 degrees at a time until the ice bin fits again. Furthermore, any physical damage is also excluded from coverage. I bought a new fridge in Nov 2017 and it worked for about a month. The refrigerators all feature an ice maker and come in stainless steel, white and black. Ft. 4-Door French Door Counter-Depth Refrigerator - Stainless steel. The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning. YouTubes privacy policy is available here and YouTubes terms of service is available here. Make sure that the water line is properly connected to the ice maker and that there is no blockage or kinks in the line. Get support, view how-to videos, and learn tips and tricks. JavaScript is disabled. I looked over the other thread and my ice maker seems to be different than the one in the older post. I'm obsessed with smart home tech and channel my obsession into new stories for Consumer Reports. It'll then work great for 2 days and then stop filling the ice tray again. People with healthy immune systems are usually not affected by the bacteria. A recall has also been issued in Canada for 7,180 units sold there. She is a wannabe problem solver, junk food maven professional coffee practitioner, web guru and general communicator. The company will schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Frigidaire Electrolux refrigerator ice maker class action overview: Who: Electrolux recalled Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators. Empty the ice bucket and contact Electrolux. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. The fill tube started freezing up so a technician put a new water valve in the back of the fridge. If there's water in the reservoir, drain the water reservoir. IM117000 The affected models are the Electrolux-branded ERMC2295AS French-door refrigerator, as well as the Frigidaire-branded PRMC2285AF French-door refrigerator, FFHI1835VS top-freezer refrigerator, and the FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, and FRSS26L3AF side-by-side refrigerators. The compressor parts and sealed system components are also covered for one year and five years respectively, in models with electronic controllers. The following model numbers and their serial number ranges are included in this recall. Carefully take off the cover of the ice maker and unscrew the screws that hold the parts together. Published: Jun. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. That was about 4 weeks ago. What do you do when your Frigidaire ice maker stops working? I made several attempts in calling this number only to get caught up in a loop. Youll need to reset the thermostat to get the proper temperature. Yes, LG craft ice makers can be removed. Also check the water inlet valve that supplies water to the ice maker. I'll check out the other thread. Next, disconnect the water supply line and the electrical plug by pulling them off of the back wall gently. Instead, we focus on diagnosis and repair procedures for the most common symptoms, such as not cooling, ice or water buildup, compressor not working, noisy operation and other electrical troubles. facebook; twitter; Liked Your Experience? I've called the company and been notified that there is no recall on the item. Consumers should immediately stop using the ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. The candle wicks can burn too close to the side of the container, causing the glass to break, posing fire and laceration hazards. ET, by email at IceMakerRecall@electrolux.com, online at www.icemakerrecall.com, or at www.electrolux.com or www.frigidaire.com by clicking on Recall at the bottom corner of each page for more information. For your information, the model number is FFHS2611LB and the series number 4A53800089. I purchased a Frigidaire refrigerator model number FG4H2272UF on June 19, 2020. You can contact Frigidaire directly to learn more about their customer service programs and determine if your model is eligible. I installed the water line about a month ago, it's only a single water line running to the fridge. Once the ice is cleared out, locate the screws or brackets used to secure the ice maker to the side of the freezer and unscrew them. Hazard: The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Appreciate all help. The cost of the kit is about $70.00 and it comes with the instructions. If the ice bin won't go back in, verify that the auger isn't in the way. The refrigerators all feature an ice maker and come in stainless steel, white and black. What is the easiest way to remove ice from a freezer? Remove the ice bin completely, empty it, clean it, and then reinsert it. If any screws are securing the electrical plug, remove them using a flathead screwdriver. Please let me know. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. Generally, Frigidaire has a good reputation for customer service and is known for honoring their warranties and providing replacements for defective products. For more information on the serial number ranges, as well as how to locate the model number and serial number, see the CPSC recall notice. SCRIPPS CO., ALL RIGHTS RESERVED. Frigidaire is a well-known appliance brand with a wide selection of products ranging from mid- to high-end. The problem had to do with the doors detaching and allow potential injury and hazards to their owners. About 367,500 (In addition, about 7,180 were sold in Canada). CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. In addition, the warranty also provides a one year coverage for compressor parts and 5 years for sealed system components, for models that are equipped with an electronic controller. Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. At this time, there are no active lawsuits against Frigidaire in the United States. Make sure that all the components are completely dry before putting them back together. The ice level arm of these fridges icemakers can break into pieces and fall into the ice bucket, creating a choking hazard. Remove any screws that secure the panel in place and carefully pull it away from the refrigerator. *Ice-maker needs a repair, water dispenser still works fine. Our contemporary style countertop nugget ice maker produces up to 44 pounds of fresh ice a day and has a large-capacity bin that holds up to 3 pound of crunchable nugget ice. Contact information: For more information, contact Electrolux by phone at 833-840-5926 or by email at IceMakerRecall@electrolux.com, or go to the companys recall information website. Step 3: Disconnect the ice maker. With these few steps, theres a good chance that the Frigidaire ice maker in your refrigerator will last for many years. Shop for Ice Maker and Frigidaire Gallery Refrigerators Outlet at Best Buy. Influence-free. Frigidaire - 21.5 Cu. The refrigerators range from 23 to 36 inches wide. Remedy: Replace Recall Date: June 02, 2022 Units: About 367,500 (In addition, about 7,180 were sold in Canada) SEE ALSO: Growing list of recalled items related to Jif . Replaced the water valve and melted the ice from the fill tube. If the ice is still too frozen, it may be necessary to use a hair dryer (with the air blowing on the ice, not directed into the freezer) to melt it. After do Frigidaire is passionate about making it easier for all families to live a little better every day. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall. Owners of Electrolux and Frigidaire refrigerators are urged to check the model and serial numbers of their appliances. First, you will need to locate the circuit breaker that controls the power to the refrigerator and turn it off. FIXED Frigidaire Gallery FG4H2272UF Ice maker freezing at back, won't dispense ice F0ndue Apr 14, 2021 ice maker ice maker freezing up Not open for further replies. Disconnect the wiring harness or tubing that is used to connect the ice maker to the water supply. For a chance to win $10,000, register your appliance, Register Your Appliance for a Chance to Win $10,000*, Chat Live With Us: Click the icon in the bottom right corner. Once the screws are undone, prepare a bowl to hold any loose ice that may be in the dispenser, and then grab onto the ice maker grip and pull the ice maker out of the refrigerator. All of the refrigerators have an ice maker and come in stainless steel, white, and black coloring. Why: The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. One affected person endured gum lacerations. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. Be sure to position each component back in the same place it came from in order to ensure that the ice maker works properly. All rights reserved. Passwords are 6-20 characters with at least one number and letter. Look for the brand name, model and serial number printed on a label on the right panel inside the refrigerator to check your refrigerator. Removing the Frigidaire Gallery ice maker is a straightforward process, but it can be time-consuming depending on which type of model you have. The recall covers 14 models in totalincluding 11 Frigidaire side-by-side models, one Frigidaire French-door model, one Frigidaire top-freezer model, and one Electrolux French-door modelwith specific serial number ranges. The icemaker has suddenly stopped dumping ice. Once the ice maker has been removed and the water shut-off valve is closed, the refrigerator will continue to function as normal without any need for maintenance or repair. I have to remove the ice tray and melt the ice that is building up from the water line to get it to work again. Before starting, its important to make sure you have all the necessary materials, such as a Phillips head screwdriver, adjustable or open-end wrench, and electrical tape. Also check to see if the power switch is on. Click on Recalls at the bottom of the page for more information. It may not display this or other websites correctly. It does not have a separate one for both the water dispenser and the ice maker. Step 5: Disassemble the ice maker. First, check the power supply. and click on Recalls at the bottom of the page for more information. This current refrigerator recall covers around 2,700 Liebherr counter depth (24 inch width) built-in single door and side by side refrigerators. Frigidaire countertop ice makers come with a one year parts and labor warranty from the manufacturer. The refrigerators ranged in cost from $1,200 to $4,300. Parts for Frigidaire FG4H2272UF: Ice Maker System Parts in stock and ready to ship today. Our Frigidaire refrigerator repair manual cuts out all the unnecessary theory and sealed system repairs that the novice will never perform. Disassembling an ice maker is not an overly difficult process, but it does require some technical know-how. For my latest obsessions, follow me on Disconnect the wires that connect the water valve and shut off the water supply to the refrigerator. English Protect your appliance, your budget, and your peace of mind. The recall: This recall includes units of one Electrolux model and 13 Frigidaire models with specific serial number ranges. Note: Individual Commissioners may have statements related to this topic. ET Monday through Friday, by email at. I called Frigidaire & was told to change the water filter. Share the . Before beginning any major repairs, it is important to turn off the power to the machine. Electrolux, which also owns Frigidaire, has announced a voluntary recall of ice makers in specific models. My ice maker has hooks on the top that it has to latch into to be reinstalled. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. The Bottom Line Where: The recall is effective in both the United States and Canada. Ad-free. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. 4. It worked for a couple days and froze again. Frigidaire and Electrolux refrigerators are being recalled after a possible choking hazard from the ice maker. Unscrew the mounting screws from the side of the machine and gently remove the ice maker from the machine. 2023 Advance Local Media LLC. English A quick fix to this problem is to remove ice from the freezer compartment by gently tapping it with a hammer until it falls into a plastic bag or onto a towel. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Unscrew the screws that connect the ice maker to the water supply and unplug it from the power source. Nothing else has been changed on the fridge. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. Electrolux is offering a replacement for the ice level detector. Yes, you can remove your ice maker to make more room in the freezer. Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration System,Water Dispenser: Installation Depth: Standard Depth: Standard Depth: Standard Depth: Standard Depth: Total Capacity (cu. If there is, you should attempt to clear the line. ft.) 27.4 cu ft: 25.6 cu ft: 24.5 cu ft: 27.1 cu ft: Ice Maker Features: Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker . Electrolux, which also owns Frigidaire, has issued a recall for more than 370,000 Electrolux and Frigidaire refrigerators sold in the U.S. and Canada. FGHC2331PFAA Ice maker not making ice FGHC2331PFAA Not dispensing water . Our engineers did not experience this issue while the fridges were under evaluation in the lab. People with weakened immune systems, external medical devices, or underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. No more filling and spilling, or banging frozen ice cube trays on the kitchen sink. When I'm not writing about products, I spend time either outside hiking and skiing or up in the air in small airplanes. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Let's Chat Mon-Fri, 8:30am - 8pm (EST) Call Us 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST) Faqs Get support, view how-to videos, and learn tips and tricks. Receive discounts, usage tips, and recall notices. OEM Part - Manufacturer #243297613 $122.63 Order by 8:00 PM ET, this part ships TODAY! Buy newspaper front pages, posters and more. Step 10: Test the ice maker. At this point, its recommended to take photos of the wiring and the water supply line to ensure proper re-installation. 34 Inch and Wider Widths. 365 days to return any part. The water line to the ice maker can easily be removed and connected to a shut-off valve, allowing you to turn the water to the ice maker on and off as needed. I also checked the solenoid in the back of the refrigerator and there is only one solenoid. If so, the icemaker or water valve could be defective. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . Sparkling ice cubes are frozen, released and stored in a container without opening the door. Customers can contact Electrolux toll-free at. It is important to note that the warranty does not cover damages resulting from misuse, unauthorized repairs, or neglect. Step 6: Unscrew the components. This may require you to remove the bin and also to use a plastic scraper to remove any stubborn ice. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Kitchen Event: Add great savings to the menu with our great deals. Mike Dodson 71K views 1 year ago Running Icemaker Diagnostics (Test Mode) On A Frigidaire Gallery Side By Side. For the serial number ranges of the affected models, see the CPSC recall notice. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. There are 13 Frigidaire models and 1 Electrolux model involved in the recall. Yes, a refrigerator will still work with an ice maker removed. If the icemaker is not working make sure the freezer temperature is around zero degrees Fahrenheit. Frigidaire LGHB2869LF Electrolux EW23BC71IS Frigidaire LGUB2642LF They mounted a Gen 1 ice maker in the refrigerator and dispensed ice cubes through the refrigerator's door. ET, Monday through Friday. After all the screws have been removed and the water line and the electrical plug have been disconnected, the ice maker is ready to be removed. The refrigerator's main control board controls the voltage being sent to the ice maker. They should empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector at no charge. AIR HANDLER HOUSING KIT 5303918784 / AP6039735 made by Frigidaire, Housing 5304519207 / AP6834561 made by Frigidaire. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. I have a new Frigidaire Gallery, bottom mount, fridge with a built-in water dispenser and ice maker. Need something fast? JavaScript is disabled. Did you find out the problem and get any resolution. Shop for Black, Ice Maker and Frigidaire Gallery French Door Refrigerators at Best Buy. Frigidaire Gallery for sale - $600 . The only thing I can think of is maybe my water pressure was to high and as the filter has become older it has slowed down the water flow in the fridge. Electrolux has recalled its Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerators due to a possible choking hazard from the ice makers. Facebook and You can also go to the Electrolux and Frigidaire ice maker recall page (icemakerrecall.com) and select Click here to see if the voluntary recall has impacted your ice maker. They are the Frigidaire FRSS2323AS, Frigidaire FRSS26L3AF, and Frigidaire FRSS2623AS. The company will replace the icemaker for free. The plaintiffs allege that the Electrolux ice maker is defective. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. . I've had my fridge for just over a year, so it's no longer under warranty. It does not have a separate one for both the water dispenser and the ice maker. All Rights Reserved. All email addresses you provide will be used just for sending this story. We still dont recognize that sign in. It may be lower than the recommended settings, which affects the amount of cold air flowing in the section. Protect Yourself From Indoor Air Pollution, U.S. Consumer Product Safety Commission recall notice, Most and Least Reliable Refrigerator Brands, Samsung Refrigerators Cited in Hundreds of Consumer Complaints, GE French-Door Refrigerators Recalled Due to Fall Hazard, Do Not Sell or Share My Personal Information. The United States Consumer Product Safety Commission says . A "Gen 1 Ice Maker" is an ice maker module that: (1) is mounted in the refrigerator compartment, (2) dispenses ice through the refrigerator door, (3) creates ice cubes by cooling water to below freezing by means of liquid coolant circulating through metal "fingers" inserted vertically into cup-shaped molds filled with water, and (4 . I've replace the water filter and the icemaker module, all to no avail. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Consumer Reports says to call Electrolux at 833-840-5926, email them at icemakerrecall@electrolux.com, or visit their website at icemakerrecall.com. The refrigerators may be stainless steel, white or black, ranging from 23 to 36 inches wide. What is the biggest problem with Frigidaire refrigerators? Recalled Electrolux multi-door refrigerator with in-door dispenser, Recalled Frigidaire top-mount refrigerator, Recalled Frigidaire side-by-side refrigerator with in-door dispenser, Serial number locations for the different refrigerator types, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, MI Windows and Doors Recalls Vinyl Single-Hung Impact Windows Due to Fall and Serious Injury Hazards (Recall Alert), BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning, Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker, toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. I've turned everything off, then back on. Here are the steps to reset a Frigidaire ice maker: Hold/press the power button for 10 seconds Unplug your Frigidaire ice maker. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Use the IM117000 Top Mount Refrigerator Ice Maker Kit to make sparkling ice with ease. refrigerator. Frigidaire Refrigerator FG4H2272UF ice maker water line freezing. / The U.S. Consumer Product Safety Commission has a list of the model numbers. If after troubleshooting the power, water, temperature, and on/off switch, the ice maker still isnt working, then it is possible that something more serious is at fault and you should call a service technician to inspect and repair the appliance. Empty the ice basket. As a result of both very strong demand for our appliances and the global supply chain shortages, some of our appliances are experiencing a fulfillment delay. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . All About Appliance 911 Servicing Bottom Freezer Refrigerator Frigidaire Refrigerator Model LGUB2642LF2 Parts Electrolux Major Appliances, North America 10200 David Taylor Drive Charlotte, NC 28262 Publication #5995556437 February 2011. The U.S. Consumer Product Safety Commission recall notice states that there have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. . This will make it easier to access the ice maker components. Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. The control panels secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. The lawsuit was eventually settled. Update: I contacted customer and she says she has excellent ice production. Frigidaire FFHS2611PFEA side-by-side refrigerator manual Something went wrong. Page 1: Bottom Freezer. U.S. Consumer Product Safety Commission French. Additionally, use only filtered water in the ice maker to ensure that your ice cubes dont contain impurities. The refrigerators range from 23 to 36 inches wide. While they do offer some high-end appliances, they also offer products that are more affordable and suitable for daily use. Learn about careers at Cox Media Group. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. A complete list of model numbers and serial numbers can be viewed here. Using the screws that have just been removed, reassemble the ice maker. Next, you should find the access panel for the refrigerators water line. e are committed to getting you a quick and effective solution. Your username maybe be your email address. The refrigerators all feature an ice maker and come in stainless steel, white and black. Lift up on the ice maker to remove it and safely store it until its needed again. The first problem I had was the ice maker would not make ice. Where and when sold: These refrigerators were sold nationwide at Home Depot, Lowes, and other appliance retailers, as well as online at Frigidaire.com.
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