dnata customer service agent interview

ein Mensch und keine Maschine sind. Things have gone very well for me so far, and I am thankful for that. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. naar . dnata International Airport Operations I see that you have operations management positions open. I do understand the importance of it, though. It's important to be able to professionally give and receive feedback.". A waste of my time! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Ask me what a JSON or API is and I will tell you exactly what it is. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Wir entschuldigen uns fr die Umstnde. The first interview at dnata. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "I have been meticulous when paving my career path. I am not the type of personality to be pushed around on the job. an. I interviewed at Dnata (Sydney). Very easy, nothing to hard. Some of my favorite recent projects have included X, Y, and Z. I admire the creativity and unconventional thinking in business and arts.". Ethical dilemmas in the workplace will come up from time to time. - Is there any reason why you would not hire me? The process took 1 week. ", "I have a balance of experience between public and private transportation. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. The process took 3 days. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Interview questions were first added on September 15th, 2012. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. ", "Without safety in the workplace, there would be complete chaos. I applied through college or university. My criminal record is clean as is my drivers' abstract. It is okay to brag a little bit when answering this question. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Would you mind sharing with me your favorite source for transportation-related news?". My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. It shows that I can take the lead on a project without having my hand held.". Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. real person. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. enva un correo electrnico a Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find additional company focused interview questions by practicing from one of our industry sets. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. "Thank you for asking - I do have a few questions. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. There are also a couple of blogs that I follow including Transport Data and Transport Now. Be sure to include capabilities that will potentially benefit this potential new employer. Other times, we will mindfully move a job for last because we feel that it makes the most sense. How to Answer: Why Do You Want to Work Here? I was also processed for final interview. Followed by 2 technical ,1 managerial round. Employee referral22 %. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Answer dates might appear two to three weeks before they were published. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. I appreciate diversity in the workplace! Fax:+971 4 3166144, dnata Cargo Generate a list of pending requests from DMIS to analyse advance work load profile. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I submitted my application through email. Share with the interviewer which skills you value the most. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. The you ill have a hirevue interview. "If given a choice, I would leave my documentation tasks for last. Dates shown above are approximate. Interviewed through hireview app. Glassdoor users rated their interview experience at. Research the company online to discover any opportunities for future growth. How candidates got an interview. I was asked did I google it? Free interview details posted anonymously by Dnata interview candidates. United Arab Emirates I certainly enjoy the challenge!". Sorry I couldn't remember the acronym for one! How do you manage the stressful times? I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. My experience was great during the interview session. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. This way, nothing comes back to bite me later on, as the deadline approaches.". Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). First you will have an assessment test which is basically you need tackle the time limit. - What do you see as the biggest change in this industry over the past 3 years? Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. The process took 3 days. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Interviews for Top Jobs at Dnata. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. M.Roxas Highway ", "I find myself getting along with most people at work. It felt great to accomplish so much and receive recognition for my dedication. Here are some sample questions: - When would you like to have this position filled? and Terms of Service apply. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Think about what bothered you about this person and how you were affected by their behavior. questo messaggio, invia un'email all'indirizzo Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. how do you handle your stress in a difficult time? Free interview details posted anonymously by Dnata interview candidates. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Proficiency in spoken and written English. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. The topics included energy efficiency and recycling.". The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Timezone:{%selectedMarker.timeZone%} You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Talk to the interviewer about a time when you have been able to stretch company resources. 1.Technical 2 technical 3 managerial 3 round of interview. United Arab Emirates Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". I read through the job description for those and am interested in working my way into a role like that with Dnata one day. 37 Dnata Customer Service Agent jobs. When workloads increase, stress levels do too. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Sheikh Zayed Road Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Lamentamos pelo inconveniente. "My interest is to have a long-term and successful career within transportation infrastructure. I interviewed at Dnata (Manila, Manila) in Nov 2022. At this moment, if I could choose any course to take, I would pick XYZ. Ask me what a JSON or API is and I will tell you exactly what it is. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. We will get enough time to answer the question and no need to be hurry. This site is protected by reCAPTCHA and the Google Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. "For the past four years I have been working with ABC, in the private sector. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Be prepared with specific examples from a recent news story or client reviews. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. After a week, I was called to report to start my duty. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Why do you specifically want to work for Dnata? ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. What is a typical day like for you at dnata? This was disgusting behavior from an interviewer to question my integrity. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? We completed the project three days ahead of schedule. om ons te informeren over dit probleem. - Is there anything from my background and experience that I can clarify for you? You can be a motivator and a positive communicator in any situation at work! I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Are there any particular courses you recommend that I take?". Fill out a form. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. The higher priority tasks, I complete first. How do you react? Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Job Location: Dubai, United Arab Emirates. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. We will get enough time to answer the question and no need to be hurry. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Talk to the interviewer about your ability to control pressure in the workplace. Talk to the interviewer about your career progression and what you would like to see in the future. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. I interviewed at Dnata (Manchester, England) in Oct 2022. This experience has broadened my exposure a huge range of individuals. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Most frequently, I read Pavement Publications. Every new dnata employee, regardless of location or company, receives consistent training on their first day. I interviewed at Dnata (Manchester, England) in Oct 2022. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Our team started to complete most of the tasks when it came to group projects. Hours:{%selectedMarker.openingHours%}. This question challenges you to think about how you act as a leader in your daily life. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Perhaps they have multiple departments or locations. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. We are proud that our reputation attracts talented and motivated people. I am proud of my 3.90 GPA. Lamentamos Si continas viendo este mensaje, ", "I am currently making $100,000 per year with two bonus opportunities. )- Exhale. You have likely gained many valuable skills in your career. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs We have many competitors in this industry. Assure the interviewer that you see long-term career potential with Dnata. ", "Yes, I have been asked to lie on the job before. Excellent time management skills combined with a superior knowledge of the customer service industry . dnata is one of the worlds largest air services providers. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Written and technical interview conducted. los inconvenientes que esto te pueda causar. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps Please fill in the following fields with proper details. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Discuss the importance of safety, and what it means to you. The interview process at DNATA is long and strenuous as there are many preliminary rounds. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If so - be sure to mention those achievements as well! I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Are there particular types of situations that you find distracting? There are many options for communication software and messaging applications. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. The you ill have a hirevue interview. Are you someone who can handle stress on the job? This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent.

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dnata customer service agent interview