How many times can I download my photos with my download code? No, only Tour option includes round transportation from Cancun and Riviera Maya. How do I find and download the photos from the website? I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. 2.- A list of the albums that are included in your package will be displayed. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. ( NO KIDS ). - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. What types of files are the photos that are downloaded? What types of files are the photos that are downloaded? Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Dec 25 - Dec 26. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. Service at every restaurant was never short of perfection. Is there any type of refund and/or cancellation. Within Mexico. For further support information contact our photograph department at foto@xcaret.com. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. The experience of living Mexican art . They are encoded directly from cameras with high resolution. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. They did an AMAZING job with the photos at all 5 parks . I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Pick up at the airport could not have been easier. It was a fantastic location for us. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. (I loved Fuego on my last visit). This luxury hotel features a casino, a full-service spa, and a nightclub. Solidaridad, Quintana Roo, Mxico. If youre a minor, you can ask an adult to drive you. Where is the photo that I downloaded located? If you visited our Parks: foto@xcaret.com No problem! Prices and availability subject to change. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! Other services (WiFi, ATM and gift shops). A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Above and beyond customer service! *MSI only with participating cards (banks) issued in Mexico. What are the necessary physical conditions? Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. What happens if I forgot my download code? ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Presentation of a valid ID card at our counters is mandatory. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Did you know you can find the best available rates by booking in advance? If you visited our Xcaret Hotels: fotohoteles@xcaret.com Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. What can I do? We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. What is the minimum age allowed inside the Park? I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. Once you reserve and pay, you will not be able to change entrances, activities and/or tours. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. After visiting with colleagues in the spring, I knew I had to bring my family back. I loved the location of the hotel, very close to everything. Dear marissaramirez,Thank you for your five-star review. Each photo downloaded is a JPG file, and the videos are MP4. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. A seven Zip-line circuit which includes the tallest in the Riviera Maya. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. The download code is valid for 30 calendar days from the date of purchase. By We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. These are both highly recommended. Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. Everything is close you dont have to move your car at all. de C.V. We use own and third-party cookies to improve your experience on our website. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. I would make a point to visit whatever bar Adal is tending the next time I visit. I already purchased my admission to the Park, but I want to buy other services. Sorry, the tickets for any of our attractions are not transferable. Speed doesnt go higher than 19 mph. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. 4 star Suburban hotel. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. Customer Service. Are there any special prices for children? We kind of had two check-ins, as we got there a bit early before our room was ready. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. He is a pool technician. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Can I submit my purchase confirmation on my phone and/or tablet? The pass is very much worth the money. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Stalactite River of 430 yards to swim inside ancient caves. Taxes and fees that are shown are estimates only. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. We are here to serve you and to meet all requests, questions or suggestions you may have. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Yes, you can contact the photography customer service center Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. By continuing to browse the site, you agree to the use of cookies. While buying your ticket online, a list of hotels where pick-up is available will be displayed. Rest areas, dressing rooms and restrooms. . Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. 3.9/5 Very Good! Review tags are currently only available for English language reviews. Traveling on business? 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. I was just a bit disappointed with the management/check-in. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Cabins, apartments, houseboats! Free WiFi in public areas, a library, and express check-in are available at this hotel. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. Thank you for contacting the Photo Department at Experience Xcaret. Hotel Xcaret Arte is a homage to the best Mexican artist. 2.- A list of the albums that are included in your package will be displayed. If you visited our Parks: foto@xcaret.com If you purchased online you have access to the special ticket booth. Yes, activities in Xplor are all family-friendly. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. This change is valid only 24 hours in advance. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. I also requested a king size bed (I was proposing on this trip!) Official ID of the visitor on the reservation (original). Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. See all available properties in Middleton. For more information, please consult our list of products and services found in the price list section of our website. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. The best of a home combined with the best of a hotel. I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. No, all the activities are included in your admission. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. Carretera Chetumal-Puerto Jurez, Km. I have sent multiple difference emails requesting assistance with no response. Valet parking, a 24-hour business center, and a garden are also offered. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. Nestled in a natural rock and among rivers. 1.- Enter your download code. Yes, you can access to the park with baby food, infant formula, etc. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. If it rains, can I cancel or change my date of visit? Within Mexico. de C.V. | The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Wyndham Boston Beacon Hill. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. Each park has its own price for the photos pass. Yes. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Exact pick-up time will be confirmed when making your purchase. Promotion valid only on websites and Customer Service Centers. Those guys were amazing. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. This is my happy place, my own personal paradise. Display as a link instead, Thank you for contacting the Photo Department at Experience Xcaret. For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. If it doesn't, for their own safety, they won't be able to do the activity. 800 006 FOTO (3686) Outside Mexico. It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. Can I enter with food or drinks to Xplor? What happens if I didn't bring along the credit card used for payment? Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Is there a discount for persons with disabilities?
Endnu en -blog