You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Updated a few days later TL;DR: Call the merchant that issued the tickets. Terms of Service | Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Can seats be transferred to someone who doesnt have an AXS account? The gig has not been cancelled we just chose not to go. The Rockets App is free to download and available in the App Store or the Google Play Store. Select the tickets to transfer and enter the recipient's information. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Click the Transfer button next to the event in your AXS account. Why did the venue decide to use AXS Mobile ID? Why can't I see my tickets in the App? - AXS Help Centre Mobile Ticketing Guide | Houston Rockets - National Basketball Association Your guests will need to create an AXS account to receive tickets. OR. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Privacy Policy. Official Tickets and Your Source for Live Entertainment | AXS.com There is no fee for transferring seats and you are allowed unlimited transfers. Nope. Article. When will I receive my tickets? - SeatGeek And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. This will bring you to the page to confirm the correct email associated with the order. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. On the review page, click the Transfer button to send the tickets. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." How do I accept and access tickets sent through AXS? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Apparently it is actually AXS? How do I accept and access mobile transfer tickets? - SeatGeek Tap the gameyou are attending tap View All to see more games. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 and our Review listing information and choose Credit Card for payout. AXS handles payment and delivery so buyers and sellers never interact with each other. Ability to transfer and/or sell tickets varies by show and is subject to change. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Was wondering if you had any update on how yours is going? The tickets will be delivered to the buyer automatically. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Select the tickets to sell, and then set your price and selling options. How will I know if my transfer was successful? Help us improve this article with your feedback. Customer service all the way to your seat, 2000-2022 StubHub. You may also review your transfers and purchase history at AXS.com. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your tickets will no longer be listed for others to buy. When I sell tickets, do I have to deal with the buyer? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Sorry we couldn't be helpful. Show the ticket in the App at the entrance and get them scanned to enter. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. For more information, please see our Press question mark to learn the rest of the keyboard shortcuts. Overall, disappointing, but fair. AXS Mobile ID FAQ - Las Vegas Aces AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. When fans have tickets they cant use, they list them for other fans to buy. Why did the venue decide to use AXS Mobile ID? We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. If you already have an AXS account, the tickets will be transferred to your account automatically. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Bought ticket and then they weren't available from the seller. Remember, your friends can always transfer tickets back to you. Official Tickets and Your Source for Live Entertainment | AXS.com Before following any of the steps below, make sure you download the Official Houston Rockets App! It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Show the tickets on your phone for everyone in your group. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. To view your AXS Mobile ID tickets click on your initials in the middle. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Ask the Community Contact Support You've been successfully subscribed - thanks! Anyone have success getting something similar resolved day of show? and our I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. If you do not currently have an AXS account you will be instructed to create one during your purchase. You will enter your community username and new password and done! I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). If they already have an AXS account set up the tickets will go in their account automatically. My tickets are in The O2 Venue App, what does this mean? Browse your upcoming events and tap the ticket icon for the one you would like to sell. Tickets Seat numbers it lists 13-16 ? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Select the tickets to transfer and enter the recipients information. Otherwise you have until your friend creates an account to cancel the transfer. I am having trouble "accepting" my Electronic Transfer - Support Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Yes No Still Need Help? How do I accept my Mobile Electronic Transfer tickets using the MLB Have screenshots and stuff with timestamps to also prove this is a thing. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". To login, use the same email address you used when purchasing your tickets. No. After completing the account information, you may buy, sell or manage any seats in your account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Remember, your friends can always transfer tickets back to you. I was never able to get ahold of SH again. i assume they will try to get me to receive the tickets using axs again. Tap View to access the barcode and scan in for entry. Yep! Yes You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Your tickets will no longer be listed for others to buy. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. AXS Mobile ID allows for convenience, flexibility and security. Copyright As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. When your tickets sell, youll receive an email informing you of the sale. Use the same email you use on StubHub. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Just follow the simple steps to make the tickets officially yours. Bought tickets for a group? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. When I sell tickets, do I have to deal with the buyer? You may also review your transfers and purchase history at AXS.com. Is there any way to get any assistance? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Theyll also need to get the AXS app. A full-service national event ticket marketplace. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Getting tickets in your AXS account : StubHub I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Open the App and sign in to see your tickets. Also, to make it even more . To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Select the tickets to sell, and then set your price and selling options. This will help to ensure that you are ready for your event in no time! Many fans find it best to TRANSFER the seats to their guests prior to the event. i had the exact same problem. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The game is in 36 hours. No, tickets must be scanned through the Rockets App or the AXS App. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Can anyone help? Trying to sell/transfer HS tickets on AXS After that, the tickets will be theirs to use with the AXS app. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. I followed the directions of creating a AXS account via the email address that they sent me the email. From everyone at Vivid Seats, we hope you enjoy your event! Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. If they already have an AXS account set up the tickets will go in their account automatically. Hey guys, I just joined this group so if this isnt allowed lmk. AXS Tickets app not working? crashes or has problems? - JustUseApp If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Nope. Use the same email you use on StubHub. Manage Cookie Preferences Your AXS Mobile ID ticket will now show up. Flew in for this show. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Enjoy the event! When its time for the event, they can open the app to show their tickets on their phone. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Stubhub tix not transferred to AXS acct, show is tonight Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I tried calling axs.nobody was home. Site Map | On the Review page, click the List Tickets button to finish. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Otherwise you have until your friend creates an account to cancel the transfer. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We are changing the way you register and sign-in to the StubHub Community. i will not book anything on stub hub as a result. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Click the Sell button next to the event in your AXS Account. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. All Rights Reserved. Present the scannable QR code at the door for entry to Toyota Center. Create an account to follow your favorite communities and start taking part in conversations. Go into the app, look at the ticket. 2021 Vivid Seats Ltd. All rights reserved. Here we are. Sign in or create an AXS account. Yes AXS Mobile ID Ticketing FAQs | T-Mobile Arena And you're done! Then when it sells and you are paid, you transfer it using the app. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The Fox Theater Foundation. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. On the review page, click the Transfer button to send the tickets.
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