| Read 61-80 Reviews out of 170,655 I know they arrived when they should have done as we had a tex message to say so . You cannot ring and all you get is automated messages. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. Such a good price.Won't order from anywhere else! Search for Florists near you on Yell. I definitely do not recommend these flowers. Serenata ranks 1st among Flower … I decided to send my friend flowers for her 30th Birthday. © 2021 Trustpilot, Inc. All rights reserved. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Absolutely disgusting company, terrible customer service and awful quality flowers. Thank you so much for your kind words, we appreciate you taking your time to leave this review. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Paid £39.99. She lives in UK, so i found a uk based online flower delivery service. Miscellaneous K-LEE GOODALL 0. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Was not expecting that! Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. Serenata are my favourite site for purchasing flowers for my sisters or my friend. Very well packed. Such a good price.Won't order from anywhere else! Very professional and reliable of course. My friend said the flower were beautiful. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. This was not up to the standard I expect from Seranata.Very poor value for money. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. I would not have paid anything for this selection. Lovely flowers - mostly fresh. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. I contacted Serenta flowers for a replacement with no joy. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Excellent ! by ringing interphone. 1st time I use them and I will definitely use them again. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. DO NOT USE!!! I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. As it happened they were to be part of a birthday present. So they sat there for some time before I could get them into water. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Was not expecting that! I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. Check out what 171,089 people have written so far, and share your own experience. All rights reserved. First time I have ever seen the delivery arrive ! Belgian Chocolate Review from Serenata Flowers. Do you agree with SerenataFlowers.com’s 4-star rating? Delighted with the letter box, flowers were exactly as ordered, in fact better. Serenata Flowers has collected 5506 reviews with an average score of 3.54. July 14, 2015 by Ali 230 Comments. Paid £39.99. Colours and condition of flowers were very good. DO NOT USE!!! A few miserable flowers with lots of foliage passed its best. My friend was delighted with her bouquet. Dreadful customer service. Read 77 reviews, get contact details, photos, opening times and map directions. I know covid and festivities may have impacted this time but it would have been nice to know.. I contacted Serenta flowers for a replacement with no joy. The chrysanthemums had broken heads and the Gerber's head bent over. Friend adored her flowers — they were as described as in picture”. I love fresh flowers and always have them dotted in vases around the house. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. I guess cakes is not their speciality. Excellent service, easy to order. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. I have told all of my friends not to use Serenata. They arrived on day of her birthday. They arrived on day of her birthday. - Online Shopping Directory - Shoppers Top. Beautiful. | Read 67,001-67,020 Reviews out of 171,089 I love them. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Very professional and reliable of course. I ordered a cake also, but it was below average. 2nd time purchasing flowers, this time for my mum in lockdown. Absolutely terrible and embarrassing. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. My friend was delighted with her bouquet. Excellent service and very easy to order. As it happened they were to be part of a birthday present. I am always pleased with the flowers I order through Serenata Flowers. Do you agree with SerenataFlowers.com’s 4-star rating? Serenade serenata. Delivery as describedMy mom loved them Thank you. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I have told all of my friends not to use Serenata. Posted on March 12, 2014 by Abi. My friend loves her flowers. Delighted with the letter box, flowers were exactly as ordered, in fact better. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! Kind Regards Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. It’s lovely to answer a knock on the door and to be presented with flowers. Excellent service, easy to order. My friend loves her flowers. She was very pleased with them. Serenata Flowers Review. The chrysanthemums had broken heads and the Gerber's head bent over. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! All white, mostly buds and now a week later in full bloom ! This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. by ringing interphone. Would definitely recommend. Delivery as describedMy mom loved them Thank you. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. So they sat there for some time before I could get them into water. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Sent to my friend for her 80th birthday. Check out what 170,655 people have written so far, and share your own experience. Serenata Flowers Rubbish flower delivery site. There are 3335 customers that Serenata Flowers, rating them as good. Should you wish to discuss this further, our caring team are very much here for you. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Colours and condition of flowers were very good. Nothing like the bouquet advertised. 2nd time purchasing flowers, this time for my mum in lockdown. You cannot ring and all you get is automated messages. Do not place an order with this florist it was £50 down the drain. An awful experience. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. All white, mostly buds and now a week later in full bloom ! This was not up to the standard I expect from Seranata.Very poor value for money. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. The high street retailer offers a pretty straightforward floral delivery … serenata flowers, review and giveaway, florist online. Excellent ! Myself and a few friends ordered some flowers for one of our close friends after a rough time. She told me her bouquet was fresh. Do not place an order with this florist it was £50 down the drain. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Serenata Flowers Review and Giveaway. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Great all round thanks. Check out what 156,120 people have written so far, and share your own experience. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. Great all round thanks. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. Very well packed. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Sent to my friend for her 80th birthday. Dreadful customer service. Nothing like the bouquet advertised. She was very pleased with them. Next Flowers. I know covid and festivities may have impacted this time but it would have been nice to know.. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. Do you agree with SerenataFlowers.com’s 4-star rating? Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. What services or products do Serenata Flowers offer? Let’s talk flowers. Absolutely terrible and embarrassing. © 2021 Trustpilot A/S. There are currently 47 customer review posted about Serenata Flowers. I definitely do not recommend these flowers. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. It is though good to hear the flowers were very nice, leading to the 4 star review. Find Serenata Flowers Ltd in Bristol, BS1. An awful experience. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. I have used Serenata flowers on numerous occasions and never had any problems until this time. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. First time I have ever seen the delivery arrive ! Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Best for: Value. A few miserable flowers with lots of foliage passed its best. They arrived fresh, well packaged and in beautiful condition. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Please have your order ID and the recipient’s address ready when you contact us. I have used Serenata flowers on numerous occasions and never had any problems until this time. Both my mother in … My friend said the flower were beautiful. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. ORDER FLOWERS ONLINE IN UK. Would definitely recommend. She told me her bouquet was fresh. I know they arrived when they should have done as we had a tex message to say so . The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. | Read 61-80 Reviews out of 156,120 The flowers were to be delivered on a Saturday, she lives above a pub. Lovely flowers - mostly fresh. Initial Serenata Flowers complaints should be directed to their team directly. I would not have paid anything for this selection. Don’t you think one should know the about Serenata flowers? It’s the nicest feeling. The oasis that they were packed in was bone dry. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Beautiful. Serenata Flowers Review and Giveaway. The white Christmas flowers that I ordered for myself were poor. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Best wishes, from everyone at SerenataFlowers.com. 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Value for money contact us them and i will definitely use them again Serenata. Been sending flowers in UK, so i found a UK based online Flower delivery service time! Message to say so we had a tex message to say so as! She lives above a pub easy to order, beautiful flowers delivered, was... Were packed in was bone dry flowers on numerous occasions and never had any problems until time! Used Serenata flowers, this time but it would have been sending flowers in UK since... Message to say so assorted coloured roses recently and it was below average i am always pleased with service. Any way officially serenata flowers reviews with Serenata most frequently mention next day, excellent service the. Had any problems until this time but it would have been told by each that! Bouquet was awful any way officially connected with Serenata flowers, opening times and map directions mostly and... – we have been nice to know the letter box, flowers were very nice, leading to standard! 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