sykes customer service representative job description

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. Your interest in SYKES has come at an exciting time in our history. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Your interest in Sitel has come at an exciting time in our history. Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. - CareHealthJobs, Customer support specialist job description. Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Work with some of the most popular brands in theworld. Etisalat Egypt - Maadi, Cairo 3 days ago. Easy Apply 26d ago S 4.0 SYKES: Customer Service Representative job in Miami, FL. Workplace Type: B&M Recommend them highly. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. WebDetails About sykes customer service agent job description . Required qualifications, skills and experience. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Join or sign in to find your next job. 826,338 Sykes Customer Service Representative jobs hiring Near Me. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Posted: (3 days ago) This is not a sales position. SYKES is the best company where you can work, learn and grow. Contact. Job Description . Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Job description: By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Is your business falling into a CX technology trap? Our complete service offering helps clients acquire, retain and increase the . Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. SYKES is now a part of Sitel Group! They know first-hand how satisfied and dissatisfied customers are with the services they receive. Sykes Customer Service Representative in Larnaca . You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. EEO. Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. SYKES-Sitel Cyprus is equal opportunity employer. Get notified about new Customer Service Representative jobs in Canada. 20,000 a year. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Description. Where. Processing money movement requests as well as answer inquiries on Legacy Annuity products. . SYKES HIRING! JOB TITLE: Customer Support Advisor. 24 jobs at Sykes Enterprises, Incorporated. However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. $14.00 Your job seeking activity is only visible to you. Sometimes changes were made and we were not notified in a timely manner. Seasonal Customer Service Representative. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Explain to the customer terms of conditions. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. Handles complex product . As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. correct. My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . Canada. IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. WebJob Type: Share this job SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. They usually take incoming telephone calls and information over the telephone, but some. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Customer service reps are the front lines of service providers in customer support. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. I have been told they learned more from me then in class. Working as a Customer Service Representative at Sykes Enterprises, Incorporated: 202 Reviews | Indeed.com Start of main content Sykes Enterprises, Incorporated 41 3.3 Write a review Snapshot Why Join Us 8.9K Reviews 1.5K Salaries 97 Jobs 61 Questions Interviews 28 Photos Want to work here? Job description SUMMARYProvides customers and end users with customer, product and/or technicalsupport by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following . We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Work, learn and grow with the Top Employer and BPO Company of the Year! SYKES Enterprises Easy 1-Click Apply. EEO statement: EOE/Veteran/Disabled. Family oriented environment, but focused on the task and goals. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. The opportunity to advance was available to everyone and it was genuinely fun at times. Find out if you meet the requirements! The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Services for every stage of your customer journey. Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. ESSENTIAL DUTIES AND RESPONSIBILITIES. c***@sykes.com. Cristine Brack's Phone Number and Email Last Update. Permanent. SYKES is proud to be an equal employment opportunity employer. Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. Jobs People Learning . ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Join Our Multicultural team now, send in your application! Posted: (1 days ago) Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Click herefor more information on our Cookie Policy and Privacy Policy. Acknowledging and resolving customer complaints. Every day, we see the power of unique individuals bringing unique talents to work to accomplish a world of change. 8 hour shift. 4 days ago. Job Description. If you meet those criteria, you can be very successful in this role. Employment Type. The guys are a friendly bunch ,very helpful when you need help when completing a work task. Find out if you meet the requirements! | 57.8k Monthly Pay Sykes Philippines Full-time Posted on 8 February 2023 Location Muntinlupa Experience 1 - 3 Yrs Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. SYKES is now a part of Sitel Group ! Email. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! Customer service representative job description. SYKES is currently looking for Customer Service Representative - Remote near Cincinnati. Remote in Spartanburg, SC 29316. - SYKES di Sykes Philippines. Work From Home, Canada. Home View All Jobs (416) Job Information. Contract Type. Jobs View All Jobs. Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. SYKES is the best company where you can work, learn . As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Customer Service Representative in Boydton, VA Expand search. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! ), $16.25 The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. POSITION SUMMARY To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Filter your search results by job function, title, or location. SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Montgomery, Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. Contact Number +506 **** **** Engage via Phone. Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Work with us and you'll enjoy: SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) Previous experience in Customer Service, preferably in the Financial industry; Computer literate: Word-processing, Excel, internet and general systems usage; Ability to work under pressure, detail oriented and flexible. 8 hour shift. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Description. Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. . SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. Engage via Email. Customer Support Representativ. Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. Advise customers of the most appropriate options/solution. Polish. Flexible work hours good balance between business and personal life phenomenal culture. Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) With supportive, caring leadership, our reps enjoy ongoing career opportunities. We want people who have an excellent personality, empathy and strong work ethic. Responsive employer. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. However, employment in call centers is expected to grow by 36 . Find out if you meet the requirements! EOE including Disability/Protected Veterans. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. KEY NOT FOUND: ei.filter.lock-cta.message. Password - SYKESATC. Mohon jawatan kosong Customer Service Representative - CSR Alabang! I still loved this job. Our complete service offering helps clients acquire, retain and increase the . With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. A Customer Service Representative is a job that requires the ability to handle multiple tasks. Lokasi kerja di Muntinlupa. Full time. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. The most important task, however, is to give the customer a pleasant experience and a positive feeling. Customer Support Representativ. Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Is your business falling into a CX technology trap? Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Our people are our greatest asset. Per Hour (Employer est. Attention to detail Contract Type. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Understand and strive to meet or exceed metrics while providing excellent customer service. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. Full job description and instant apply on Lensa. Hiring multiple candidates. Navigate through multiple systems. Diperlukan Segera hingga 31 March 2023. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. ), $16.00 | Customer Service Representative | Start ASAP! The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Handle inbound service calls. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. 30+ days ago. Does the customer experience landscape look the same in every country? As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) By continuing to explore our website, you agree to our use of cookies. Get a free, personalized salary estimate based on today's job market. Permanent. Benefits of our work from Sykes Customer Service Agent Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. ***URGENT!!! John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. Similar Jobs. I loved working there. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. People who call you can say anything they want to you and sometimes it gets pretty bad. Show more Show less Seniority level Mid-Senior level . Sign in to save Customer Service Representative at Sitel Group (previously Sykes). For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): SYKES is the best company where you can work, learn and grow. Responding promptly to customer inquiries. 11/21/2022 11:27 PM. City: Chavies New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. Sykes Enterprises, Incorporated 3.3. SYKES Apply with us, if you possess: A high school diploma or GED . (57.8k* Monthly Pay) | Start ASAP! Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. I got to work with some very cool people. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). $14 an hour. Zip/Postal Code: 41727 Dismiss. We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. rights reserved With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Description. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Click herefor more information on our Cookie Policy and Privacy Policy. I hung up on a guy that was screaming and cussing at me and I got fired. WebAbout SYKES Every time a Sitel customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they , Posted: (2 days ago) By continuing to explore our website, you agree to our use of cookies. Required qualifications, skills and experience. We are not an agent or representative of any employer. As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. Want to know more about this vacancy? Job Description. You'll shine in this role if you have previous customer service experience in technology or . Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. WebAssist customers with inbound customer service tasks over the phone. , Posted: (4 days ago) WebAbout SYKES SYKES is now a part of Sitel Group! Good place to work and helpful. Strong interpersonal, communication and customer service skills. Address: 101 Sykes Blvd. city, state, country. SYKES-Sitel Cyprus is equal opportunity employer. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work.

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sykes customer service representative job description