customer service on behalf of the NSW Government and A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Employment Type: Various Permanent and temporary opportunities. material foroperational Focus on providing specific and clear responses. Review the requirements before you start the assessment, for example time permitted. All rights reserved. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. There are currently 110 jobs Our values of accountability, trust, service, and integrity drive our initiatives and culture. Applicants who are able to do this are more likely to progress through the application process. (BPM) to ensure effective governance and best practice processes and principles Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. Stage 1: Online application. Our work is continually Select the 'Apply Online' button. You can draw on your experiences from other contexts to show how you have relevant skills. They may be written or presented through video or audio format. If you don't receive a confirmation email, check your junk or spam folders. Multiple positions are available, including full-time and part-time. Make and enquiry or complaint to our office. Give yourself the best opportunity to show how you suit the job. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Copyright 2015 NSW Public Service Commission. Do you have a passion for anything and everything to do with technology? Melbourne is home to our Transdev Australasia shared services teams. Tell us about any adjustments you may need for the assessment process. You can use this time to research and prepare your proposal, analysis or response. Your application. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. Maintenance Supervisor. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. creating letters of offer. More information. They measure stable behavioural tendencies and work style preferences. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Situational judgement tests are realistic scenarios that you might experience on the job. Recruitment Process The application process varies from program to program. Search jobs. Coordinate, monitor and review business processes to identify gaps and Is this the next step in my career journey? Visit the Employment Type: Permanent Full Time / Part Time. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. Read the question to identify the information you need to give us, looking for key words. An eligibility list will be created for this position however may be considered for other similar positions. They may be written or presented through video or audio format. A drive to succeed and build a professional career. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). There is a short break in between activities. optimise business outcomes Search for a job at I Work for NSW. Department of Customer Service. If you are the successful candidate, well done! Your application should include responses to the targeted questions and your resume / CV. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Review your previous work (paid and volunteer) and study experiences. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. business strategic plans. The interview will generally involve a single interview panel consisting of two or more assessors. The rules and guidelines for work in the sector. Survey reports and results at sector and agency cluster levels from 2012 to now. need you to develop and present your strategy (for example, for the design and implementation of the program). We are focused on delivering first-class customer service, digital transformation and regulatory reform. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . Cancer Council NSW is an inclusive place to volunteer and work. Work type: Full-Time. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Test your computer equipment before you start. listed by The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. For further assistance, read the application checklist or frequently asked questions. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. Prepare your answers in advance and practise out loud how you'd respond. Have relevant examples and situations that you can draw on to respond to questions. Join the Service NSW team of talented, passionate people. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for explain how youve shown your knowledge, skills, and abilities in a certain situation. providing coaching to a team member for a manager role. You usually have a limited time to do the task. Information on all the stages of our recruitment process and what will be expected of you. make informed recruitment and selection decisions. Applicants who are able to do this are more likely to progress through the application process. Identify the hiring need. Our digital services team employs over 500 designers, engineers and product managers. Tell us why you want to work for the NSW Public Service. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. Support the adoption and continual improvement of Business Process Management If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. Implications. Steps of the recruitment process. a case study exercise where your group responds to a brief on a realistic business scenario. The. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. . Service NSW was set up in 2013 as a one-stop shop for NSW Government services. are applied To be Targeted questions are open-ended questions. If this sounds appealing to you, we welcome your application! Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. You will be asked to select your preferred program stream/s. Agencies may contact you to complete a reference check. processes to support business operation The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. 7. Our merit principles put importance on fit for the role and agency. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Connect with us on FacebookandLinkedIn! reengineering,and Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. Inclusive recruitment . Do you want a job with a purpose and love helping people? All other streams will only need to attend one assessment centre. Book in early to secure your preferred date. Focus on providing specific and clear responses. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. use a real business situation such as the start-up of a new program. Role:Process Improvement Visit our Careers site to find out what it means to work for us. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Use full sentences, check your spelling and grammar, and stay within the word limit. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. For questions about the process, the status of your application, or general information please . efficient enhancements in operational efficiency, customer service, systems and There are currently 218 jobs Closing date:Monday, 13th March 2023. ensure our focus is always on the customer. You can use this time to research and prepare your proposal, analysis or response. Looking for a rewarding career? via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. when we expect a large number of applications. Temporary and casual roles may be suitable for time limited working visas. Focus on how your knowledge, skills, and abilities match those needed for the job. Role:Process Improvement We are committed to employment practices that are fair, responsive and inclusive. Role type: Full Time Ongoing. we expect a small number of applications. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. This will help you understand your many employer obligations, including tax and superannuation. listed in the role description. (BPM) to ensure effective governance and best practice processes and principles We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. become familiar with all aspects of the job. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. opportunities for improvement Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. Save the search query so that you do not have to fill in the search criteria in the future when you want to search for similar positions. Our recruitment processes help you to show how you are the person best suited to the job and the agency. How you will be communicated with throughout the application and assessment process. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. a range of business processes identification, modelling, analysis, design and Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). Targeted / Identified: Role: Process Improvement Coordinator. a case study exercise where your group responds to a brief on a realistic business scenario. The code and framework applied to all PSC employees. The purpose is to determine if you can do a technical part of a job. This builds confidence in understanding how personal information is handled within the workplace. 1. Focus on how your knowledge, skills, and abilities match those needed for the job. for a dynamic Process Improvement Coordinator to join the team. If this is the case, we will make this clear in the job advertisement. Read the question and look for key words that will help you respond. east Adjustments for individual needs The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Think about what we are looking for in asking this question. Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. Your browsing experience may be affected by not having the most up to date version. reengineering,and Closing date: 16/03/2023 - 10:00 AM. The following question is about the 'Commit to Customer Service' intermediate capability. Work experience (paid and volunteer) with most recent experience first. When preparing your application, there are some key things we need to know about you. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! a range of business processes identification, modelling, analysis, design and This is where we ask all candidates the same set of questions. Guidance for HR and hiring managers to provide a good experience when onboarding employees. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. Includes the performance development framework, the managing for performance program, and the talent review framework. This is a general guide to the stages involved in the recruitment process. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. A report into how the Commissioner decides to use their power of inquiry. present your findings, in writing or verbally. Tell us what you did to resolve it. This is the first stage of the recruitment and selection process under the recruitment policy of a company. processes to meet the business objectives skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. Review the requirements before you start the assessment, for example time permitted. your career objectives - "Where do you see yourself in . If offered, do a sample assessment before completing the formal assessment. Before your assessments you should: Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Check the advert and role description of the role to find out more. At Service NSW, a positive customer experience is our highest priority. If offered, do a sample assessment before completing the formal assessment. Other assessments vary depending on the job and what is being assessed. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". Are you passionate about achieving results and taking great pride in your work? So we work with a range of recruitment specialists . Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. They help us to learn about how you are likely to perform the job. 6. Late applications may not be accepted. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. Some roles require you to be at least eighteen (18) years old. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au Strategy and Customer Support Divisionwithin Service NSW brings focus This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. 1. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). Other assessments vary depending on the job and what is being assessed. The application process will include a range of assessment techniques to help determine your suitability for the position. You may be trying to access this site from a secured browser on the server. Yours may involve some or all of the below steps. Be specific dont tell us what you think you might do in the situation tell us what you did. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. providing coaching to a team member for a manager role. Are you confident, driven and looking for a new challenge to fulfil your potential? Support the adoption and continual improvement of Business Process Management Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. 3. we expect a small number of applications. This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. All rights reserved. processes to meet the business objectives Write your response with honesty and passion. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. The GRP facilitates the recruitment of teacher education graduates for . optimise business outcomes Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Summary a brief introduction about you, your work experience, training and interests. Insights and analytics into the public sector workforce. We have opportunities at senior, mid and junior levels. The job ad and information package will give you instructions on what to put in your application.
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