The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. 5 comments 100% Upvoted This thread is archived With the AXS app, you can If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I can't access purchasing tickets either on my desktop or phone. That was over a week ago and Im still waiting for my money. I mean, what for? Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I never write negative reviews but this is the worst app I have ever tried to use. These tickets are non refundable so I am out $200. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. EASILY SELL YOUR TICKETSPlans can change. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Where are my tickets? The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Slow to respond and when they do it has nothing to do with the issue expressed to them. I buy tickets on other companies and never have problems like this. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Front row or on the aisle? The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Their customer service is also by far the worst i have EVER experienced. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. The use and ease of AXSTickets was phenomenal. My daughter ending up unable to transfer her tickets, so lost over $100. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. AXS shit the bed big time. How do I create an AXS account? Ugh! It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Apparently only 2 people actually made it to the meet and greet that day. This also did not work. Cookie Notice AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . AXSTickets is one of the most frustrating things I have ever experienced. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Really?!!!. Im very easily to forget my password. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). Tickets never arrived (not the first time this has happened with me). Read. I can't even get into the the app on my phone. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. If they have a 2* rating, why did you sell through them? I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Thankfully I checked it first thing this . 39,8 km. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Yep, my account is back to normal now too. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. AXS Tickets does not seem legit based on our analysis. This is the second time I had to deal with AXS and both times I had bad experience. This is how I was tricked into buying more tickets. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) On android, goto "Settings" "Apps" or "Manage Apps" tab. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. These tickets were EXPENSIVE and a gift for my teen for her birthday. If you have just bought your tickets and aren't seeing them in your account, hang tight! We dont need an app for everything. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or I do have te pending charges too, how did you contact them? Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) 5. No contact number just an auto chat which is completely useless. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? LearnMore. Cheers! Went online and I saw that my tickets were available but I still didnt see an actual ticket. Hopefully this will save someone from the panic attack I just had over my tickets. They gave me a # that wasnt even verifiable. You dont care about customers or their needs and it shows in all of your actions and words. I purchased three tickets for friends to go to the Joyner Lucas concert. I had to try get them on chat again and never got to talk to anyone. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. For more information, please see our AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. The gig has not been cancelled we just chose not to go. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. So far, my experience has been seamless. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Make sure you have the latest version of the AXS app. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. find great events near you, buy 100% official tickets, sell your seats if you You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. Justuseapp Safety Score for AXS Tickets Is 13.2/100. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I needed an account. Please fix this and I hope there is no other fans that will experience the same thing as me. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Checked my account and it's back in there. Presumably you agreed to the "ridiculously high" selling charge before confirming? This is horrible, such a terrible app. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. 4. By Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Tried it. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I have deleted data and cache to no avail. And that was after the minutes that passed by before I actually set the timer. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Its pointless. Too bad it makes you give AXSTickets at least one star on the review. Solid Gold Turf Club St Paul Minnesota Friday November 26. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. What fees are there when buying tickets? I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Still don't see your tickets? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. What a waste. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Now, put your network on 4G e.g. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Create an account before you try to buy tickets for the first time. Front row or on the aisle? For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Get the AXS app from App Store or on Google Play. What does face value mean? Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Reddit and its partners use cookies and similar technologies to provide you with a better experience. The only option is to cancel while the timer runs out. How do I get a pre-sale password? Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. listed the best and took a break. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). No. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. This is for London (October). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. What is wrong with the App, if I delete it and reinstall will I lose my tickets? On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Press question mark to learn the rest of the keyboard shortcuts. And they had no answers for me. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Official Tickets and Your Source for Live Entertainment | AXS.com Panic over. Im going to recommend Red Rocks find another ticket vendor! I would give AXSTickets no stars if i could. The tickets were $300 too. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Reply from AXS USA. then to me it seems something is missing from the transaction. Mine kept giving me the incorrect password error when I knew it was correct. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". AWFUL!! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Pick your exact se Table of Contents: Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Hour long customer service wait with no live person interaction. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Get started today. The hassle with trying to login is just ridiculous! Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I can log in to the website, but not the mobile app. have 5 more performances that I cannot list. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Get all of your passes, tickets, cards, and more in one place. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . I am concerned as the show is coming soon. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Doe. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. Just buy straight from the venue! Ticket . I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. I cannot access the tickets I just bought! It's absolutely sensible that they keep your money until after the event. This was after spending quite a bit of time talking on the phone with customer service before we left home! Sortir et rejoindre la voie. . Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I do not understand where the difficulties lie in this process and am very unhappy with this service. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. I have deleted the app from my iphone and re-downloaded it with the same result. Two thumbs down. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Why did the venue decide to use AXS Mobile ID? So after waiting in line I had to go to another line for printed tickets. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. "Swan Lake" tells the story of a young . Must have been a blip. I called the royal albert hall at last minute and they said they can reprint. Seamless transaction, everything worked out perfectly and no issues getting in. After the concert I ask a staff member what's up, and they say the meet and greet was before. This is for London (October). According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Same here, I've logged in and My Events is empty. . Please help! I logged into the website and it still said the same thing. I shall try that on Monday after the show. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I will be disputing this charge with my bank. Apparently it is actually AXS? Gave my son a number to call: 45 minute wait. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Expires: Dec 19, 2024. So do not buy from them unless you have a printer and are semi computer literate. I have no problem logging in to my axs.com account on my computer. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. They hold your money forever if there is any issue with your event or if you sold your tickets. Their customer service is horrible. Tbh, it is a great app. Alex P. is a great addition to our team. Then I had to send the PDF tickets to my friends. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. This is happening for the AXS, and RedRocks Mobile Iphone App. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. The show is tonight with no way to access my account or update my password. They said he had 6 tickets ( I only had 5!) I add tickets to my cart but when I go to check out it says my cart is empty. 1. So basically quit your job if you want to enquire about your ticket. Wondering if they took them off to change dates. cant go, and more. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. I constantly had to check everyday because it would log me out everyday. Now, tell me why this is happening. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Tried resetting my password but no email sends to my account. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Its super easy. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. My email was missing a .
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